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Article Surfing ArchiveMicrosoft Business Solutions: ERP, CRM, RMS for small and mid-size company - overview for Consultant - Articles SurfingMicrosoft Business Solutions has good combination of ERP, CRM, Retail Management applications to cover all the needs for small, mid-size and even large company. These are ERP: Microsoft Great Plains, Navision, Axapta, Solomon, Small Business Manager; CRM: Microsoft CRM and Navision CRM; Retail Management: Microsoft RMS and Navision Retail module. You should know that these products were not initially developed by Microsoft (except Microsoft CRM), but purchased from leading mid-market software development companies: Great Plains Software, SMS, Navision Software. This means that Microsoft is on the way to align all its products and make them be granular (so-called Microsoft Business Suites: Financial, Manufacturing, Logistics, Project Accounting, etc.) Also please know that Microsoft is trying to create integration packages between it's products * as far as they come from different vendors * these products were not initially designed to be cross-integrated. Microsoft however covered long way to prepare such integrations * it has Microsoft Biztalk server. Next point for you * Microsoft is now on the way to move all its products to its database platform * Microsoft SQL Server. Good example is Great Plains * now it is available on MS SQL Server or MSDE, no Ctree or Pervasive SQL 2000 (with new version * Microsoft Great Plains 8.0). Also Microsoft is trying to enable other technologies for its ERP, CRM and RMS * the best example is Microsoft CRM: MS SQL Server, MS Exchange, Active Directory, Replication, Message Queue, Text Indexing to name a few. This means for you, consultant, that your client's IT group will love these solutions from technical side, if they are Microsoft-oriented and vise versa * they will be more than reserved if they are coming from Java/Oracle/IBM world.
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